Learn exactly how your personal information is collected, used, and protected at b365 — all clearly explained in one place.
Last Updated: January 2026Only the necessary data is collected.
Your data is never sold.
All data is encrypted with 256-bit protection.
Request deletion of your data at any time.
Summary: b365 takes your privacy seriously. We only collect data necessary to provide our services and never sell it to third parties without your consent.
B365 (referred to as "we", "us", or "the platform") is a trusted online gaming and betting service provider in Bangladesh. This Privacy Policy applies to the b365 website, mobile app, and all associated services.
By registering, logging in, placing bets, playing games, or using any of our services on b365, you are considered to have agreed to this Privacy Policy. Please read it carefully before using our services.
Our privacy policy is built on international data protection standards. We believe every user has the right to control their personal data, and we respect that right.
This Privacy Policy applies specifically to users in Bangladesh. Additional protections under local law may apply to international users.
B365 collects various types of data to deliver its services. Below is a detailed breakdown of what is collected, why, and how.
Information you provide directly when registering or using your account:
| Data Type | Purpose | Mandatory? |
|---|---|---|
| Full Name | Identity Verification & Account Registration | Yes |
| Mobile Number | Contact & OTP Verification | Yes |
| Email Address | Account Verification & Notice Delivery | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| National ID / Passport | KYC Verification & Fraud Prevention | For Withdrawals |
| Payment Account Information | Deposit & Withdrawal Processing | For Transactions |
| Address | Legal Compliance & Verification | At KYC Level |
When you use b365, certain information is collected automatically:
In some cases, we may receive information from third parties, such as transaction confirmations from payment gateways, identity verification from KYC providers, and risk assessment data from fraud detection services.
B365 uses collected data solely to improve our services and deliver the best experience to you. We never sell your data for profit.
If you no longer wish to receive marketing messages, contact our support team at any time or use the unsubscribe link in our emails. Please note that transactional and security-related messages cannot be turned off.
The b365 website and app use cookies and similar technologies to function properly. Cookies are small text files stored on your device.
You can disable non-essential cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain services.
B365 never sells your personal data. However, data may be shared with third parties in certain specific circumstances:
Before sharing data with any third party, we ensure they follow the same standard of privacy protection. All data-sharing agreements are legally binding.
B365 follows the highest industry security standards to protect your data. Our security infrastructure operates across multiple layers.
In the event of a security breach, b365 will notify affected users and relevant authorities within 72 hours. Keep your password strong and never share it with anyone.
B365 does not retain your data longer than necessary. The retention periods for different data types are outlined below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Up to 5 years after account closure | Legal Compliance |
| Transaction History | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years after the relationship ends | International AML Standards |
| Communication Logs | 3 Years | Dispute Resolution |
| Cookie Data | Up to 12 months | Service Improvement |
| Marketing Preferences | Until consent is withdrawn | User Preferences |
As a b365 user, you have certain important rights over your own data. You may exercise these rights at any time.
To exercise these rights support@b365.online— email us or reach us directly via live chat support. We will respond within 30 days.
Some data may not be eligible for deletion due to legal obligations. For example, transaction records must be retained for a specified period in accordance with financial regulatory requirements.
B365 strictly prohibits the use of the platform by anyone under 18. We never knowingly collect data from minors.
Date of birth is verified at registration, and additional age verification documents may be requested in suspicious cases. If we become aware that a minor's data has been collected, we will delete it immediately and close the associated account.
If you suspect a minor is using our platform, please contact us directly.
B365 may update this Privacy Policy from time to time. Depending on the nature of the changes, we will notify you as follows:
Continued use of the platform after any changes will be considered acceptance of the updated policy. To request a previous version, please contact our support team.
For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:
For serious data protection concerns, include "Data Protection Request" in the subject line — these are handled on a priority basis.
We protect your privacy not just in words, but at every step we take.
Every transaction and personal detail is protected with 256-bit SSL encryption. Bank-grade security is applied across every session.
The identity verification process is fully transparent. Documents collected for KYC are used solely for verification purposes and are processed through authorized institutions.
B365 never sells your personal data to third parties. Our business model does not rely on data trading.
From your account settings, you can opt out of marketing communications, update your information, or request data deletion — full control is in your hands.
We are committed to responding to all privacy-related requests or complaints within 30 days. For urgent matters, you will receive an initial response within 24 hours.
B365 complies with international data protection standards. Our systems are regularly audited by third-party security experts.
Enjoy the best betting experience in Bangladesh, backed by robust security and a transparent privacy policy.
18+ | Play Responsibly | Your Data is 100% Secure